How can we help?
Quick answers for searches, prices, Route Scout, Eagle Scout, and account access.
Effective July 23, 2026Why does Pump Scout request location?
Location is used when you choose Near Me, calculate distance from your actual search origin, or verify that a community contribution is close to a station. You can search by city, ZIP, postal code, or address without using Near Me.
How fresh are station prices?
Every station shows its available freshness context. Repeat searches may use a location-specific cache for speed and efficiency, while refresh actions request new provider data when allowed.
What does Route Scout calculate?
Route Scout uses your vehicle efficiency, tank size, starting fuel, fuel grade, trip type, and route geometry to estimate fuel use, cost, and practical fill-up stops. Always verify conditions and your vehicle’s actual fuel level.
How do I restore or manage Eagle Scout?
Open Pump Scout Settings → Account & Eagle Scout. Restore Purchases checks the current Apple ID, while Manage Subscription opens the App Store subscription controls.
Still need a hand?
Include the Pump Scout version, device model, and a short description of what happened. Do not send passwords, payment details, or precise location history.